Refund and Returns Policy

We want you to love your purchase, but we understand things happen. Here’s our return and refund policy:

1. Returns Eligibility

• You may return items within 7 days of delivery.
• Item must be unused, unopened, and in original packaging.
• Proof of purchase is required.

2. Non-returnable Items

• Used/opened skincare or personal products
• Gift cards and sale items

3. Refund Process

• Once we receive and inspect the return, you’ll get a full refund (excluding shipping fees) within 5–10 business days.
• Refunds are made to the original payment method.

4. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please email us within 48 hours of delivery with:

• Order number
• Photo of the item(s)

We’ll make it right quickly.

5. Return Shipping

Buyers are responsible for return shipping costs unless it was our error.

6. Contact Us

For returns, email us at:
📩 support@tsbeautyandtravelessentials.com